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Arcserve Cloud provides new DRaaS for SMBs, MSPs

Arcserve moves into crowded disaster recovery as a service (DRaaS) market with Arcserve Cloud, an appliance connected to the vendor's cloud.

Arcserve is expanding its integrated backup appliance into a cloud disaster recovery service with today's launch of Arcserve Cloud.

Arcserve Cloud connects the integrated appliance that runs Arcserve's Unified Data Protection (UDP) backup software to the vendor's cloud. The service is aimed at small and medium-sized businesses (SMBs), as well as mid-sized companies and service providers wanting to offer disaster recovery as a service (DRaaS).

Arcserve LLC split from CA Technologies last year to concentrate on its UDP backup software, and added its first integrated appliances in February. The appliance can move data off to public clouds, such as Amazon Web Services, Microsoft Azure and Cloudian, Inc., for pure backups. But to enable DR, Arcserve Cloud provides virtual standby systems that can be used for application failover and failback. The cloud appliances also allow customers to test failover.

To make better use of bandwidth, the cloud appliances perform global source-side, block-level deduplication and WAN-optimized replication.

The appliance encrypts data at the source, in-flight and in the cloud with 256-bit Advanced Encryption Standard.

Customers can also copy data to a portable USB drive and mail it to the Arcserve cloud.

Like with the Arcserve SMB appliances, the cloud appliances come in 3 TB, 6 TB and 9 TB native capacity options.

Arcserve CEO Mike Crest said the cloud appliances can support remote virtual standby of physical and virtual systems, so customers can convert physical machines to virtual.

Arcserve is seeing "robust adoption" among customers backing up to public clouds and expects them to welcome cloud DR, Crest said.

DRaaS is a great complement to on-premise protection.
Mike CrestCEO at Arcserve

"DRaaS is a great complement to on-premise protection," he said. "We're seeing demand from MSPs [managed service providers], but also across the board from customers."

Arcserve Cloud has five cloud appliance models: the 7100-C, 7200-C, 7300-C, 7200V-C and 7300V-C. The 7100 includes 3 TB of storage capacity in the cloud; the 7200 systems allow 6 TB in the cloud; and the 7300 models support 9 TB in the cloud. The V-C models also include at least six weeks of Virtual Standby (VSB) Cloud, which consists of a hypervisor that runs for a full week for each week of VSB Cloud. The C models include one week of VSB Cloud.

Monthly subscriptions cost $224.58 for the 7100-C, $439.58 for the 7200-C, $587.50 for the 7200V-C, $655.83 for the 7300-C and $802.50 for the 7300V-C. Customers can also purchase extra weeks of VSB Cloud.

"Customers can back up to the cloud, and spin up a virtual instance in the cloud and have availability to their system," Crest said. "It's an always-on, back-end cloud."

The Arcserve cloud comes through a partnership with an unidentified third-party provider.

George Crump, president of IT analyst firm Storage Switzerland, said Arcserve has all the pieces and a solid pricing model to compete in the crowded DRaaS market. Still, the large number of competitors will make it hard to stand out.

"Two years ago, nobody had DRaaS. Now 100 companies offer DRaaS," Crump said. "There are two challenges. First, how quickly can you recover? The other challenge is, while they have a complete set of products, can they pull it all together and execute?"

Chuck Iten, marketing manager of Arcserve reseller Productive Corporation in Minneapolis, said his company has seen a lot of interest in the integrated appliance, and considers the cloud the next step for those customers.

"We look at this [Arcserve Cloud] primarily as an add-on for the appliance," Iten said. "It allows the mid-market an easy way to get data to a secondary location. If you have one location, you can get your data affordable to another place."

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