C - Definitions

  • C

    call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an event.

  • change control

    Change control is a systematic approach to managing all changes made to a product or system. The purpose is to ensure that no unnecessary changes are made, that all changes are documented, that services are not unnecessarily disrupted and that resources are used efficiently.

  • cloud disaster recovery (cloud DR)

    Cloud disaster recovery (cloud DR) is a combination of strategies and services intended to back up data, applications and other resources to public cloud or dedicated service providers.

  • cloud insurance

    Cloud insurance is any type of financial or data protection obtained by a cloud service provider. 

  • cloud outage

    A cloud outage is a period of time during which cloud services are unavailable.  

  • cloud uptime

    Cloud uptime is the amount of time that cloud systems and cloud services hosted by a cloud provider are up and accessible by end users.

  • crisis communication

    Crisis communication is a method of corresponding with people and organizations during a disruptive event to provide them with the information they need to respond to the situation.

  • crisis management plan (CMP)

    A crisis management plan (CMP) outlines how to respond to a critical situation that would negatively affect an organization's profitability, reputation or ability to operate.

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