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Top disaster recovery tips for protecting your VoIP systems

By Paul Kirvan

 

Voice over IP (VoIP) technology is the principal technology for supporting converged or unified communications. In addition to the infrastructure vulnerabilities that plague traditional telephony-based systems, VoIP-based systems suffer from a number of other issues. Before you invest in VoIP, or if you're already using VoIP, the following tips will help you protect your investment if a disaster occurs.

Protect your investment in VoIP technology against threats from outside and inside your organization just as you would any other server holding mission-critical information. This includes physical security, intrusion detection, network segmentation and firewalls. The rapid growth and acceptance of VoIP means that the industry will continue to be very dynamic, so be sure to keep an eye on developments in this important area.

Paul F. Kirvan, FBCI, CBCP, CISSP, has more than 20 years experience in business continuity management as a consultant, author and educator. He is also secretary of the Business Continuity Institute USA Chapter.

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26 Feb 2009

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