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Quorum OnQ solves Amvac Chemical's recovery problem

Amvac Chemical found the right solution with Quorum OnQ's disaster recovery as a service, getting a one-click disaster recovery system with multiple levels of data protection.

Using a mix of data protection software, hardware and cloud services from different vendors, Amvac Chemical Corp. found itself in a cycle of frustration. Backups failed at night, then had to be rerun during the day, and that brought the network to a crawl.

The Los Angeles-based company found its answer with Quorum's one-stop backup and disaster recovery appliances. Quorum OnQ's disaster recovery as a service (DRaaS) combines appliances that replicate across sites with cloud services.

The hardware appliances are configured in a hub-and-spoke model with an offsite data center colocation site. The appliances perform full replication to the cloud that backs up data after hours.

"It might be overkill, but it works for us," said Rainier Laxamana, Amvac's director of information technology.

Quorum OnQ may be overkill, but Amvac's previous system underwhelmed. Previously, Amvac's strategy consisted of disk backup to early cloud services to tape. But the core problem remained: failed backups. The culprit was the Veritas Backup Exec applications that the Veritas support team, while still part of Symantec, could not explain. A big part of the Backup Exec problem was application support.

"The challenge was that we had different versions of an operating system," Laxamana said. "We had legacy versions of Windows servers so they said [the backup application] didn’t work well with other versions.

"We were repeating backups throughout the day and people were complaining [that the network] was slow. We repeated backups because they failed at night. That slowed down the network during the day."

We kept tapes at Iron Mountain, but it became very expensive so we brought it on premises.
Rainier Laxamanadirector of information technology, Amvac

Quorum OnQ provides local and remote instant recovery for servers, applications and data. The Quorum DRaaS setup combines backup, deduplication, replication, one-click recovery, automated disaster recovery testing and archiving. Quorum claims OnQ is "military-grade" because it was developed for U.S. Naval combat systems and introduced into the commercial market in 2010.

Amvac develops crop protection chemicals for agricultural and commercial purposes. The company has a worldwide workforce of more than 400 employees in eight locations, including a recently opened site in the Netherlands. Quorum OnQ protects six sites, moving data to the main data center. Backups are done during the day on local appliances. After hours, the data is replicated to a DR site and then to another DR site hosted by Quorum.

"After the data is replicated to the DR site, the data is replicated again to our secondary DR site, which is our biggest site," Laxamana said. "Then the data is replicated to the cloud. So the first DR location is our co-located data center and the secondary DR our largest location. The third is the cloud because we use Quorum's DRaaS."

Amvac's previous data protection configuration included managing eight physical tape libraries.

"It was not fun managing it," Laxamana said. "And when we had legal discovery, we had to go through 10 years of data. We kept tapes at Iron Mountain, but it became very expensive so we brought it on premises."

Laxamana said he looked for a better data protection system for two years before finding Quorum. Amvac looked at Commvault but found it too expensive and not user-friendly enough. Laxamana and his team also looked at Unitrends. At the time, Veeam Software only supported virtual machines, and Amvac needed to protect physical servers. Laxamana said Unitrends was the closest that he found to Quorum OnQ.

"The biggest (plus) with Quorum was that the interface was much more user-friendly," he said. "It's more integrated. With Unitrends, you need a third party to integrate the Microsoft Exchange."

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