SunGard Availability Services announced on Thursday that employees of its Boston-based customers were working from a nearby workforce continuity site following a transformer fire that left part of the city without power.
According to SunGard, about 300 workers were operating out of its Workforce Continuity Center in Marlborough, Mass., which is located about 30 miles west of Boston. On March 13, an 115,000-volt transformer inside a garage in the city’s Back Bay neighborhood caught fire and knocked out power for about 21,000 people and several businesses in the immediate area.
According to NSTAR, as of Thursday afternoon, power had been restored to about 17,000 customers in Boston and power was expected to be fully restored later in the day.
SunGard said the Marlborough employee relocation facility includes security-controlled access, as well as power, workstations, and network, email, and telephone capability using customers’ existing numbers.