C - Definitions

  • C

    call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an event.

  • change control

    Change control is a systematic approach to managing all changes made to a product or system. The purpose is to ensure that no unnecessary changes are made, that all changes are documented, that services are not unnecessarily disrupted and that resources are used efficiently.

  • crisis management plan (CMP)

    A crisis management plan outlines the processes a firm will use to respond to a critical situation in an effective and timely manner, detailing a series of structured activities that provide a strategic response to an unplanned incident.

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