C - Definitions

  • C

    call tree

    A call tree -- sometimes referred to as a phone tree -- is a telecommunications chain for notifying specific individuals of an event.

  • change control

    Change control is a systematic approach to managing all changes made to a product or system. The purpose is to ensure that no unnecessary changes are made, that all changes are documented, that services are not unnecessarily disrupted and that resources are used efficiently.

  • cloud disaster recovery (cloud DR)

    Cloud DR uses an off-site cloud repository to store copies of data that can be restored on-site to keep the business running in case of an emergency.

  • cloud insurance

    Cloud insurance is an approach to risk management in which a promise of financial compensation is made for specific potential failures on the part of a cloud computing service provider. 

  • cloud outage

    A cloud outage is a period of time during which cloud services are unavailable.  

  • cloud uptime

    Cloud uptime is the amount of time that cloud systems and cloud services hosted by a cloud provider are up and accessible by end users.

  • crisis management plan (CMP)

    A crisis management plan outlines the processes a firm will use to respond to a critical situation in an effective and timely manner, detailing a series of structured activities that provide a strategic response to an unplanned incident.

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